Privacy policy

Privacy Policy

Last updated: September 27, 2026

At ASTUVEA, we take the protection of your personal data seriously. This Privacy Policy explains what information we may collect, why we use it, and what rights you have regarding your personal data.

1. Data Controller

The entity responsible for processing your personal data is:

ASTUVEA
Legal name: Aznable CHAR
Address: Jean Jaures, Lyon , France
Email: aznable.offscript@gmail.com

2. Information We May Collect

Depending on how you use our website, we may collect:

  • First and last name

  • Billing and shipping address

  • Email address

  • Telephone number, when necessary

  • Order and purchase information

  • Information required to process payments

  • Information you provide when contacting customer service

  • Technical and browsing information, such as IP address, browser type, and interactions with our website, where applicable

We only request information that is necessary to provide our services and process your orders.

3. How We Use Your Information

Your personal data may be used to:

  • Process and deliver your orders

  • Process payments

  • Communicate with you regarding your order

  • Respond to your questions and requests

  • Improve our website and services

  • Prevent fraud and maintain website security

  • Comply with our legal obligations

  • Send marketing communications where you have provided the required consent or where permitted by law

We do not sell your personal data to third parties.

4. Payments

Payments are processed through the payment providers available on our store.

ASTUVEA does not store your complete payment card details when they are processed directly by our payment provider.

5. Sharing Your Information

We may share certain information with service providers necessary to operate our store, including:

  • Payment providers

  • Shipping and delivery providers

  • IT and customer service providers

  • Analytics or advertising providers, where the required consent has been obtained

These providers process your information only as necessary to provide their services or for the applicable purposes.

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or for periods required by applicable law.

Certain order and transaction information may be retained for the period necessary to meet our legal and accounting obligations.

7. Your Rights

Under applicable data protection laws, you may have the following rights:

  • Right to access your personal data

  • Right to correct inaccurate information

  • Right to request deletion, where legally applicable

  • Right to restrict certain processing

  • Right to object to certain processing

  • Right to data portability where applicable

You can exercise your rights by contacting us at:

[aznable.offscript@gmail.com]

You also have the right to lodge a complaint with the CNIL if you believe that your personal data is being processed in violation of applicable data protection laws.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies that are necessary for its operation.

We may also use cookies for analytics, personalization, or advertising purposes. Where consent is required, these cookies will only be used after you have provided your consent.

You can manage your cookie preferences through the cookie settings available on our website.

9. Security

We implement reasonable technical and organizational measures designed to protect your personal data against unauthorized access, loss, alteration, or disclosure.

Our store uses secure connections for the transmission of data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, or applicable laws.

The most recent version will always be available on this page.

11. Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

ASTUVEA
Email: [aznable.offscript@gmail.com]