Terms of Sale

Last updated: September 27, 2026

These Terms of Sale apply to purchases made through the ASTUVEA website.

1. Orders

By placing an order, you confirm that the information provided is accurate and that you agree to these Terms of Sale.

Once your order has been successfully placed and payment has been received, you will receive an order confirmation by email.

ASTUVEA reserves the right to cancel or refuse an order in cases of suspected fraud, incorrect information, product unavailability, or other legitimate reasons.

2. Products and Prices

Product descriptions, images, and prices are displayed on the relevant product pages.

Prices are shown in euros (€). Any applicable shipping costs will be displayed before you complete your purchase.

ASTUVEA reserves the right to change prices at any time. The price charged is the price displayed when the order is placed.

3. Payment

Payment must be completed using one of the payment methods available at checkout.

Your payment information is processed securely through our payment service providers.

4. Shipping

Orders are shipped to the address provided at checkout.

For information about processing times, delivery times, shipping costs, and delivery issues, please see our Shipping Policy.

5. Right of Withdrawal

For purchases made by consumers within the European Union, you generally have a 14-day right of withdrawal without having to provide a reason, subject to applicable legal exceptions.

The withdrawal period begins when you receive your order.

To exercise your right of withdrawal, contact us at [aznable.offscript@gmail.com] before the end of the 14-day period.

After notifying us, you must return the product within 14 days.

Unless otherwise required by law, return shipping costs are the responsibility of the customer.

Refunds will be issued in accordance with applicable law after the returned product has been received or proof of return has been provided.

6. Legal Guarantees

Products sold by ASTUVEA are covered by the statutory consumer guarantees applicable under French and EU law, including the legal guarantee of conformity and the legal guarantee against hidden defects.

These statutory rights are not affected by our return or refund policies.

7. Damaged or Incorrect Orders

If your order arrives damaged, defective, or does not correspond to your order, please contact us at [aznable.offscript@gmail.com] as soon as possible.

We may request photographs or other information to help resolve the issue.

8. Personal Data

Personal information collected when placing an order is processed in accordance with our Privacy Policy.

9. Contact

For questions regarding your order or these Terms, please contact:

ASTUVEA
Email: [aznable.offscript@gmail.com]

10. Applicable Law

These Terms are governed by French law, subject to any mandatory consumer protection rights applicable in the customer's country of residence.

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